The Gambia Experience - Highly Commended - AITO RT Awards 2007
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The Gambia Experience

The Number One UK Tour Operator to The Gambia.

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Serenity Holidays

Why Book with Serenity Holidays

Serenity Holidays is an independent tour operator which prides itself on the superior service it provides to its customers before booking, before travel and whilst on holiday. Regardless of destination, customers can rest assured that a Serenity Holiday will offer great value and attention to detail.

 

Honest Brochures & Experienced Staff

Each of our dedicated brochures is put together by the individual brand product manager who knows their destination and programme thoroughly. The information provided and images used are up-to-date and honest, an approach maintained by the company throughout. Sales staff are trained and visit the destinations regularly; customers are able to speak to a member of the team who has visited the property they are interested and they will advise honestly if it suits their needs.*

After making a booking, our detailed pre-departure information enables holidaymakers to fully prepare for their impending holiday.

*May not be possible for all destinations/properties featured in our Great Escapes Short Breaks programme.

 

Knowledgeable & Friendly Resort Staff

Customers travelling with The Gambia Experience, The Cape Verde Experience, Corsican Places and Turkish Places will benefit from the excellent resort teams based in the resorts. The Gambia Experience team was named as "one of the best in the business" by a visiting journalist from a UK national paper and the same principles have been shared with the teams in the other destinations.

Where possible we employ local representatives who can share their wealth of knowledge and insight with holidaymakers. Many of our resort staff have worked for Serenity Holidays for years: Joyce Stavroulakis, resort manager in The Gambia, has lived in The Gambia for 20 years and has unrivalled knowledge of the country and her people.

 

Responsible Tourism

The Gambia Experience and The Cape Verde Experience have both been awarded 3 star responsible tourism status (the highest possible) by the Association of Independent Tour Operators (AITO). Across the company we operate a policy of Responsible Tourism which affects the working practices in the UK and abroad. Our full policy including our charity work and carbon offset scheme is available.

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The Gambia Experience
The Cape Verde Experience
The Senegal Experience
Corsican Places
Turkish Places
Great Escapes
Allez France
Voyages Ilena
 
 

Copyright © MMVIII Serenity Holidays Ltd. All rights reserved.

Company Registration No. 1744872

Registered Company Address: Cutter House, 1560 Parkway Solent Business Park,
Fareham, Hants, PO15 7AG

VAT Registration No. GB 864 43 12 25

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