Our Great Escapes brand has now closed. Customers are booking short breaks themselves and booking patterns have changed significantly over the past few years. We would like to reassure our customers that the other five brands within our Serenity Family are still trading and going from strength to strength.
Our staff
At Serenity Holidays, the centre of our business revolves around our customers, and making sure they get the utmost enjoyment from their holiday. We endeavour to provide outstanding service at all stages of travel, from before booking right through to the return home.
Our staff are experienced in all our destinations, and make regular trips to ensure that when talking with customers, they’re able to offer genuine advice, recommendations and guidance.
In-resort team
Customers travelling to The Gambia, Cape Verde, Corsica and Sardinia benefit from dedicated in-resort representatives, and customers can make the most of their first-hand knowledge and personal recommendations whilst on holiday, plus they’re always around to help with any queries.