Frequently Asked Questions

Under some circumstances, depending on how long were delayed and what has caused the delay, you may be entitled to claim compensation from the airline under the EC261/2004 legislation. 

For more information on your rights relating to flight delays, please visit the Civil Aviation Authority (CAA) website.  

Your travel documents will be sent by email 2 weeks prior to your date of travel. Your flight timings will be those shown in your travel documents email, please check them carefully as soon as you receive them as the airline may have changed these since the time of booking.

If you have any special requests regarding your holiday accommodation or flights, please ensure they are requested at time of booking. Your requests will be passes on to our suppliers but cannot be guaranteed. Please contact our Administration team if you wish to add a request after the booking has been made. Please contact our Admin Team if you wish to add a request after the booking has been made.

Any amendments will be subject to availability and an amendment fee in addition to any difference in costs. This is in addition to any suppliers' amendment or cancellation fees. Further details can be obtained from our Admin Team on 01489 866933 or via email at admin@corsicanplaces.co.uk.  Amendments within 14 days of travel are not always possible and cancellation charges will apply. Should you need to cancel, please advise our Admin Team as soon as possible, preferably by phone.  We also advise that you let your holiday insurance company know as soon as possible.

To assist us to improve our service and ensure standards are maintained, we will be most grateful if you would take the time to complete your online holiday questionnaire, which will be included in the welcome home email you will recieve from us upon your return home.